Privacy Policy of Frags 2 Fishes LLC

1.) Introduction

Frags 2 Fishes LLC operates the https://Frags2Fishes.com website, which provides e-commerce services for selling and shipping dry goods, live goods, and offering related services. This privacy policy is used to inform our website visitors regarding our policies with the collection, use, and disclosure of Personal Information.

By using our service, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

2.) Who We Are

Our website address is: https://Frags2Fishes.com. Frags 2 Fishes LLC is committed to protecting the privacy and security of your personal information.

3. Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you. You agree to receive emails via third-party providers for feedback collection on a purchase made on our site.

3.1 Comments

When visitors leave comments on our site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

3.2 Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

3.3 Cookies

Our website uses cookies to collect information and improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

For more information on our cookie policy and how to manage cookies, please visit our dedicated Cookie Policy page.

4.) Embedded Content from Other Websites

Articles on our site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

5.) Who We Share Your Data With

We may share your data with third parties who help us provide our services, such as payment gateways, shipping providers, analytics, marketing, and third-party embeds. If you request a password reset, your IP address will be included in the reset email.

6.) How Long We Retain Your Data

We retain your data for as long as necessary to fulfill the purposes for which we collect and use it or as required by law. For example, we will store order information for a minimum of 7 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

7.) What Rights You Have Over Your Data

If you have an account on our site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

8.) Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service. We may also transfer your data to third-party service providers, who help us provide our services, such as payment gateways, shipping providers, analytics, marketing, and third-party embeds.

9.) Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

10.) WooCommerce

Our store is powered by WooCommerce, which collects information about you during the checkout process. This information includes your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We use this information for purposes such as processing payments, fulfilling orders, responding to requests, and complying with legal obligations.

11.) Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

12.) Third-Party Services

We use third-party services, such as Google Web Fonts, YouTube, Vimeo, and SoundCloud, to enhance the user experience on our website. These services may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. For more information on how these third-party services handle user data, please refer to their respective privacy policies.

13.) Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

14.) Contact Us

If you have any questions or concerns about this Privacy Policy or the processing of your personal data, please contact us through the contact form on our website, or by mail at:

Frags 2 Fishes LLC
3317 A Old Capitol Trl
Wilmington, DE 19808
United States
Last updated: 5/4/2023